FAQ

Frequently Asked Questions

1. Who is this eBook written for?
2. Can I buy the eBook from anywhere in the world?
3. I can't seem to read my eBook: what do I do?
4. How secure is PayPal?

Answers

1. Who is this eBook written for ?

The How To Mentor Toolkit is written for both Mentors and Mentees to use on their mentoring journey.  It guides both the mentor and the mentee from beginning to end.  It is designed to assist in furthering the career of mentees and greatly improve the success of mentors.

The guide, workbook and all assocaited bonus materials can make up the basis of your mentoring material if you are creating a mentoring program in your organisation and can be distributed and used by prospective mentors and mentees in your organisation.

2. Can I buy the eBook from anywhere in the world?

If you have a credit card or Paypal account you can pay for the book from anywhere in the world.

3. I can't seem to read my eBook: what do I do?

In order to read the downloadable book you will need to have Acrobat Reader on your computer. You can download a copy of Acrobat Reader for free by going to www.adobe.com/products/acrobat/readstep2.html and following the prompts. Once you have downloaded the e-book you can print it out if you prefer to read a hard copy rather than reading it on-screen.

4. How secure is PayPal?

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 23 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the Internet industry and the business community – most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.

PayPal also make it easy for us to honour our money back guarantee allowing easy refund processing within 60 days.

You can read more about PayPal’s security on their website.

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